Frequently Asked Questions
Everything you need to know about your Colbo experience.
What is Colbo's shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 2-3 business days, and tracking information is sent via email as soon as your package departs our warehouse.
How can I return or exchange an item?
We accept returns and exchanges on unworn items with original tags within 30 days of delivery. Please visit our Returns Portal to generate a prepaid shipping label.
Are your products ethically sourced?
Yes, Colbo is committed to sustainability. We partner exclusively with manufacturers who adhere to fair labor practices and prioritize high-quality, eco-friendly materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, contemporary fit.
Do you offer international shipping?
Absolutely. We ship to over 50 countries. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.